Authors:
Pernille Bjørn
Fifteen years ago a famous paper by Gary and Judith Olson taught us that distance matters in collaborative settings [1]. Back then, the technologies supporting collaboration between geographically distributed employees within organizations were still a rather new phenomenon, and technologies were measured by their ability to mimic collocation, which was seen as the optimal way to collaborate. Multiple studies demonstrated how important interactions (e.g., awareness and coordination activities) were difficult to achieve in a distributed manner; seamless interaction required articulation work, which was challenging in a geographically distributed setup. Basically, in 2000, collaboration across distance was seen as unlikely…
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