Authors:
Deborah Mayhew
In my experience, there seem to be three distinct phases involved in establishing and evolving usability engineering to become a routine function in any software development organization: Promotion Implementation Institutionalization In this column I offer thoughts and lessons from my own experience on how to successfully steer usability engineering through each of these phases. Promotion The first phase involves selling the organization on the very idea of usability engineering. Your focus here is influencing people. Your goal is to win the resources necessary to move into the next phase, implementing a usability engineering function. To do this, you…
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