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VI.1 Jan./Feb. 1999
Page: 50
Digital Citation

Customer connection creates a winning product


Authors:
Chris Rockwell

This article describes the successful application of contextual techniques in a real-world software development organization. The success of the resulting product success was clearly linked to the use of these techniques and has contributed to cultural and organizational changes in development practices. A key to the successful use of contextual techniques was to overcome developers' resistance to adopting new methods. Selective application of contextual methods and integration of the techniques with current lab practices helped overcome this development "inertia." Experience has shown that requiring developers to completely change the way they work to using contextual methods often results in…




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