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VII.3 May 2000
Page: 61
Digital Citation

Book Preview


Authors:
Marisa Campbell

Making Use: Scenario-Based Design of Human-Computer Interactionss John M. Carroll MIT Press ISBN: 0-262-03279-1 $39.95 Today's information systems can oftentimes have unwanted effects on our activities. The reason for this is the software development process, which typically approaches the complexity of the design process via abstraction. In John Carroll's book, however, he shows how using scenarios can transform information systems design into something that is easier to learn and use. Instead of treating designs as though putting pieces of a puzzle together, a scenario is a concrete story about use. A good example of a scenario can be found…




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