Marion Walton, Vera Vukovic
When discussing how people get the "scent" of information on the Web, and thus how best to design for them, we seldom consider the role of literacy. Literacy, in its broadest sense, is not a neat parcel of skills easily packaged and given to someone. Anthropologists have found that literate human societies have evolved a wide range of literacies, each a complex set of practices and beliefs about communication and knowledge associated with particular educational, linguistic, and social contexts . As human-computer interaction (HCI) professionals, we often generalize about the habits associated with reading from the Web, not realizing…
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