ACM Interactions

Authors:
Ivan Burmistrov

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This article has been prepared by interviewing the representatives of the leading Russian companies completely specialized on the provision of usability services—Usethics and UIDesign Group (Moscow)—and also one of the offshore software developers providing a full development cycle including usability activities—eVelopers (St. Petersburg). Russia is the third-largest market player in offshore software development coming after India and China. Recently the global offshorization tendency, in addition to actual software engineering, also covers other stages of the software product development cycle, including usability engineering. Usability companies note that Western customers have a rather poor understanding of the development level of HCI…

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