Authors:
Fred Sampson
Who owns user experience? According to Don Norman and a panel representing user-experience professionals, we all do. A substantial crowd of San Francisco Bay Area user-experience professionals gathered at Stanford University's Kresge Auditorium on October 12, 2004, to discuss the topic "User Experience: Why do so many groups believe they own it?" The event provided a unique opportunity for many groups to get together in one place at one time to discuss how their work intersects. The event was organized by Rashmi Sinha and Richard Anderson, both of BayCHI, the San Francisco Bay Area incarnation of SIGCHI, with support…
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