Authors:
Peter Jones
This article will step back in time to retrieve alternative, influential views of conversation for design, and then bring the discussion forward to current situations where we might learn from this history. Three historically parallel pathways can be shown as influenced by a common circle of systems theorists: the well-known language/action perspective (LAP) [1], Rittel's argumentation perspective [2], and the dialogic design school, emerging from Christakis's structured dialogue [3] and Warfield's science of generic design [4]. Distinctions between these three perspectives are readily apparent in the embodiments of their design languages in software, with very different routines for conversation…
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