Authors:
Samir Raiyani, Janaki Kumar
Does multimodality increase the efficiency of warehouse workers? This is the question that our team at SAP sought to answer. SAP is a software company specializing in providing enterprise solutions, including a warehouse management system used by customers worldwide. The goal of our project was to enhance an existing warehouse-management software module with multimodal inputs and outputs, and study its effects on worker productivity. What Is Multimodality?According to Wikipedia, "Multimodal Interaction provides the user with multiple modes of interfacing with a system beyond the traditional keyboard and mouse input/output [1]. The most common such interface combines a visual modality…
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