ACM Interactions

Authors:
Derrick Cogburn

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All around us, information, knowledge, and the use of networked computing continues to revolutionize how we live, work, and play. Although this perspective is obvious to many of us and in danger of becoming hackneyed, important structural changes are indeed occurring. Driven by social, political, economic, and technological factors, these profound changes are having a significant impact on the organization of global society ([3], among others). This article explores briefly the implications of some of these changes. It argues that human-computer interaction (HCI) and user-centered design (UCD) principles are critical to ensuring that both developed and developing countries are…

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