Interactions

Authors:
Vera Khovanskaya, Lynn Dombrowski, Ellie Harmon, Matthias Korn, Ann Light, Michael Stewart, Amy Voida

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Innovation. Transformation. Disruption. These buzzwords suggest that the impacts of new technologies are all somehow revolutionary. Yet despite micro-disruptions to specific practices, new computing tools often fall short, reinforcing the status quo in new material forms. A smartphone appeals with the promise of working from the beach instead of the office; a worker breaks free from the office jail, only to be enrolled in expectations to be ever more available, on the clock even when supposedly on vacation at the beach. The oppression of the office has not been disrupted; instead, its reach has only expanded. Insights The…

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