ACM Interactions

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DIS2002 25-28 June 2002 The British Museum, Gt. Russell Street, London, UK Interactive systems are increasingly embedded in the ways we live and work. Technical boundaries are evolving in many directions, from designing products that individuals use, to designing socio-technical systems that groups and communities use. Yet even experienced organizations are only now beginning to understand the skills, resources, and processes needed to produce results that respond to people's needs and desires. Improving our understanding of the processes of designing, and assessing the quality of interactive devices and systems have become key success factors in business. How can we…

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