The Quandary Ask any manager in charge of developing interactive products or consumer Web sites about the importance of usability. The response is emphatic: "It's critical to product success!" So you'd think usability engineers would be immune to the economic downturn. "They need us! They can't live without us!" Yet usability engineers are among the first to go when finances get tight. Something does not compute. Pressures and Perspectives Being a manager responsible for project cost is tough. Tight finances are distinctly no fun. The project must be completed, and lowering costs as much as possible becomes critical,…
You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.
GET ACCESSJoin ACM SIGCHI
In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.
Subscribe to the ACM Digital Library
Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)
Subscribe to interactions
Get full access to interactions online content and receive the print version of the magazine bimonthly.