ACM Interactions

Authors:
Jonathan Arnowitz, Elizabeth Dykstra-Erickson

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About this issue focusing on "Whose profession is it, anyway?" you might ask, "Which profession are we discussing?" The professional interest is in "user-centered design," wherein professionals design and evaluate user experiences of human-computer interactions. There seems little consensus on who is responsible for that user experience. In many of the articles in this issue we read that responsibility can fall to engineering, or marketing, or a collaborative group ownership. It seems like everyone's responsibility except our own. One might become resigned to the suspicion that it is politically inappropriate to claim our own expertise. Attributing responsibility or accountability…

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