ACM Interactions

Authors:
Dr. Usability

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Dear Dr. Usability, I have been working on a Web project for the past six months. The design is almost complete, but my manager has just added a requirement that our site be accessible to a culturally diverse audience. I am wondering whether that is really necessary. He argues that every Web site is, by definition, international in scope—and he is no doubt correct—but our site was established to allow an end user to order Glühwein over the Web. Does it really need to be culturally diverse? I am about to invest heavily in the Server Language pack update…

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