Authors:
Jonathan Arnowitz
Consultants are, in our esteem, mostly well-intentioned. But often they aren't around long enough to see the effects of their work, and aren't keen on investigating whether any harm was done before offering the same (apparently successful) method to the next client. As practitioners who have been on both sides of this fence, we have some observations for consultants and the clients who hire them—all in the name of increasing the number of heroes, and decreasing the number of hucksters. Consultants, we'd like to sensitize you to a few problems you may not have had the opportunity to observe;…
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