Authors:
Donald Norman
I am writing this from Driving Assessment 2007, a conference on automobile safety, held this year on the beautiful shores of the Columbia River in the state of Washington. Members of the HCI community would feel comfortable at this conference: Issues of design, workload, and distraction dominate. Two years ago I wrote a column for <interactions> entitled "There's an Automobile in HCI's Future." This conference reinforces and adds to my view: The problems of interface design are ever present in the automobile, but are accompanied by new issues, especially that of safety. New technologies are rapidly entering the automobile.…
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