Prologue They're up to something, and it looks exciting, promising, awkward, satisfying, messy, and, well, new. The DUX2003 conference held this June 2003 at the Palace Hotel in San Francisco was the first installment of a new biannual ACM conference series for, by, and about user experience designers. Jonathan Arnowitz met Terry Swack of AIGA at DIS 2000 and started plans to develop a conference to serve the needs of user experience professionals in our two organizations. Our first joint event was the CHI2002|AIGA Experience Design FORUM, a special 'satellite' event at CHI2002 in Minneapolis. The FORUM proved to…
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