ACM Interactions

Authors:
John McCarthy, Peter Wright

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User Experience User experience is now becoming central to our understanding of the usability of technology. Today many interactive technology companies describe on their Web sites their commitment to experience-based design. There is also a trend in HCI communities to foreground experience-centered approaches to technology, a movement reflected in several recent articles offering theoretical statements about the sensual and emotional conditions of interaction with technology. Thinking about Technology as Experience In a recent study we presented a basis for thinking about and evaluating technology as experience. We show how technology can be seen in terms of experience with…

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