Fresh: pushing the envelope

XIII.5 September + October 2006
Page: 10
Digital Citation

A Little Help From My Friends


Authors:
Fred Sampson

How often do you turn to the person in the next cubicle or down the hall for help with a software application? Does your teenager program your cell phone for you? How often are you called on to provide training just because it's easier to ask you than to look it up? Is it really that hard to press F1 on your keyboard? Is the help system that useless? Or are user interfaces still so baffling that you don't even know where to start? Wouldn't it be nice if friendly, helpful advice was built right into the system? Microsoft…




You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.

GET ACCESS

Join ACM SIGCHI

In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.


Subscribe to the ACM Digital Library

Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)


Subscribe to interactions

Get full access to interactions online content and receive the print version of the magazine bimonthly.


Post Comment


No Comments Found