Jonathan Arnowitz, Elizabeth Dykstra-Erickson
We find it very interesting that new players in the HCI world are beginning to show up. SAP became a championship sponsor for CHI2004. PeopleSoft employees are regularly showing up in CHI committees. Business software companies are showing up in increasing numbers at CHI-sponsored events. This is not just a sign of companies flush with cash spending their money; we think it reflects business leaders' increasing awareness of user-experience issues in the area of Big Business Software. The trend started as recently as 2001, when the software market experienced a visible change of mind: Well past the Internet bubble,…
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