Authors:
Madhu Reddy, Lena Mamykina, Andrea Grimes
Health information technology (HIT) has the enormous potential to transform healthcare by positively affecting quality, efficiency, and cost-effectiveness. However, despite ongoing efforts by many government agencies, HIT continues to experience low levels of adoption [1]. Moreover, a growing body of research questions its impact on medical care [2], for example, by highlighting the unintended consequences of HIT [3] and medical errors that result from poorly designed computing systems [4]. Researchers argue that many of these negative consequences result from a mismatch between the reality of conducting clinical work and the structure of computing applications that are meant to support…
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