Welcome to The Business of UX, a new forum launching this issue in conjunction with the design update of Interactions magazine itself. This forum will focus on UX leadership challenges in the product and service design industries. While the forum is not intended to be industry specific, it will initially highlight enterprise software, consumer apps, online education, and medical device/service design. All of these industries operate in a fast-paced world where technologies, products, and markets continue their evolution at increasing speed. In addition to technology advancements, the UX design tools and HCI research methods we use also evolve yearly.…
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