All public employees should be demoted to their immediately lower level, as they have been promoted until turning incompetent. — José Ortega y Gasset (1883–1955) In a hierarchy, individuals tend to rise to their levels of incompetence. — Laurence Peter (1919–1990) We should be enjoying a golden age of competence. We have access to so much information. YouTube videos show us how to do almost anything. And there are impressive achievements: Automobiles run more efficiently and last longer; products are rapidly distributed worldwide. Nevertheless, there is a sense that the world isn't running that smoothly. Inept governments and poor…
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