Jacques Hugo, Bob Day
In the developed world, humancomputer interactions (HCI) professionals have had success spreading the word about user-centered design (UCD) as something that companies need to embrace for success of their products in the marketplace. If this pitch is validand we certainly believe it isthen market forces alone should drive adoption of UCD practices. What happens, though, when the context is a developing economy instead of a developed consumer society? How does UCD fit in not just with the "product development lifecycle," but also with national initiatives aimed at broad social development? Such programs, typically endorsed, sponsored, or even mandated by…
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