I'm a great admirer of Steve Krug's Don't Make Me Think and recommend it to anyone who wants only a single book on the subject of Web usability. Steve's chapter on text is based on a reminder from The Elements of Style by William Strunk and E.B. White: to "omit needless words." It's a point well worth making and the chapter does an admirable job of reducing 103 words of instruction on a Web page to a just-about-bearable 41. However, in recent usability evaluations, several other text-related problems have become common themes. They don't quite warrant a new book…
You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.
GET ACCESSJoin ACM SIGCHI
In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.
Subscribe to the ACM Digital Library
Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)
Subscribe to interactions
Get full access to interactions online content and receive the print version of the magazine bimonthly.