Rave

XIII.4 July + August 2006
Page: 64
Digital Citation

Delight design


Authors:
Jonathan Arnowitz, Elizabeth Dykstra-Erickson

Many products delight the user because their designers understand users' needs and design products to deliver on them. How do you create a delightful product? Users are delighted when a routine action is no longer needed because the technology and design have cooperated to acknowledge and accommodate user behavior and/or needs. Here is a delightful design: My rental car's windshield-wiper control is easy to find and turn on. Moreover, it senses how much water is on the windshield and adjusts its speed accordingly. Part of the delight is that this is so much better than the car I'm used…




You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.

GET ACCESS

Join ACM SIGCHI

In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.


Subscribe to the ACM Digital Library

Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)


Subscribe to interactions

Get full access to interactions online content and receive the print version of the magazine bimonthly.


Post Comment


No Comments Found