Authors:
Naja Møller
Clerical work is ubiquitous. It is carried out in practically any place where things need to be filed and processed. Due to its routine and repetitive nature, clerical work is often labeled as uninteresting or even unintellectual; boredom may be seen as inherent to this work [1]. When it comes to artificial intelligence (AI) and automation, the kinds of tasks considered most likely to be displaced are clerical. Many suggest that in the future, working conditions can be enhanced by new technologies as people are freed of tedious tasks—or so the reports of global influencers in this realm would…
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