Launch any software product these days, and you can easily find a whole host of issues you wish the developer or designer would have better anticipatedwhether it is to optimize the interaction, organization of information, or further develop tools before releasing the product to the marketplace. I can't go a day without thinking to myself, "This would be a better software product if...." Anyone with a critical eye towards building quality product feels the need to critique, the nice form of complaining, either publicly (in email, blogs, or forums) or privately (to friends, coworkers, etc.). In the development of…
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