I consider it one of my self-imposed job requirements to purchase and try out every new technology. How else am I to know the pleasureand traumaassociated with their potential and their realization? My experiences demonstrate the need for the field of HCI to expand its horizons far beyond that of the traditional computer. This essay gives one example. I flew from Munich to Chicago in a brand-new Lufthansa Airbus 340. I travel a lotmore than 100,000 miles a yearso I often get upgraded to business class. Lufthansa has gone to great lengths to improve their business-class fittings. Each seat…
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