"Your discussion regarding ... the fact that memory of an event is more important than the experience made me remember my trip to Thailand a few years ago... I traveled for three weeks and lost 10 pounds because I didn't like any food. There were insects on steroids everywhere I turned And the restrooms were no joy... However, I had the time of my life and I would go back in a second." (email from Tammy Guy, Nov. 10, 2008. Reproduced with permission.) As interaction designers, we strive to eliminate confusion, difficulty, and above all, bad experiences. But you…
You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.
GET ACCESSJoin ACM SIGCHI
In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.
Subscribe to the ACM Digital Library
Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)
Subscribe to interactions
Get full access to interactions online content and receive the print version of the magazine bimonthly.