Clara Crivellaro, Lizzie Coles-Kemp, Alan Dix, Ann Light
Digital technology has given rise to extensive socioeconomic transformation and emerging technologies are set to further transform the service economy and public services. Careful design and deployment are needed for this transformation to benefit the many rather than the few. If harnessed to the wrong economic, political, and social models, technological innovation has the potential to be detrimental to the most vulnerable; its careless application can amplify existing forms of injustice and create new forms of exclusion in socioeconomic life, further exacerbating socioeconomic inequality and social division. Insights Advances in artificial intelligence (AI), machine learning, and their application…
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