Authors:
Christine T. Wolf, Lynn S. Dombrowski
Designing is useful—not only in finding simple, elegant solutions to practical problems but also in the higher potential it holds for emancipation and relief from the status quo [1]. But good design is hard. Human-computer interaction is a field settling into middle age, yet many of us still work in organizations or interact with products as consumers where the basics of human-centered design are (re)discovered, (re)tread, and (re)lost with each new launch, release, and hype cycle. While these recursive loops continue to play out, many social computing projects fall short of their higher potential to do good in the…
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