Authors:
Helge Kahler, Finn Kensing, Michael Muller
This article focuses on how the constructive interaction method helps system designers determine whether the basic concepts underlying a system are well understood by users and whether its implementation, usability, and utility are satisfactory. We describe our experiences in using a form of constructive interaction to test a software package that supports a particular collaborative activity. The difference between our use of the constructive interaction method versus other models is that our test subjects use separate workstations in the same room to discuss their common tasks. Having thus adjusted the setting to the specific characteristics of computer-supported collaborative work,…
You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.
GET ACCESS
Join ACM SIGCHIIn addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.
Subscribe to the ACM Digital Library
Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)
Subscribe to interactions
Get full access to interactions online content and receive the print version of the magazine bimonthly.
Post Comment
No Comments Found