Authors:
Keith Gregory
This is a guide to computers about how to communicate well with humans. The problem is difficult because humans are extremely complex, diverse, imprecise, and unobservant creatures. Often, a terse, carefully worded message will be misinterpreted. Long, detailed explanations will not be read completely. And usually, notices about errors made by humans will be turned around and redirected as shortcomings of the computer. Several things can be done to address these issues. Each will be discussed in the following sections. Using Their Language Effectively Although humans constantly use spoken and written words to communicate with each other, they…
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