Authors:
Bob Goodman
"Whose profession is user experience (UX)?" This provocative question seems to invite a turf battle in which various UX stakeholders such as information architects, usability consultants, and designers seek to claim their rightful ownership and ultimate glory. Of course, the simple answer is that these folks and many others all have much to bring to the UX table. The problem with the question is its underlying assumption of a business context in which funding levels for UX work remain static and a zero-sum game ensues, in which the usability expert's gain is the IA's loss and vice versa. In…
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