"User experience" has taken over, and with it discussions about how to deal with the term. Googling "user experience" returns hundreds of hits. Is it more than the newest catchphrase or does it reflect a change in the description of interaction systems? Sometimes "user experience" is simply used as a new word for "usability," sometimes it addresses a wider scope of factors needed for a system to be "loved" by users. Experience is a fascinating term offering rich interpretations. I offer the following short excursions into two fields which may not initially seem connected, but have both developed expertise…
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