With one hand on the steering wheel and another cradling her cup of coffee, Nellie grouses to herself about having to come in to work for an early meeting. Who schedules project kickoffs at 7am? Running late, she pulls into the nearly empty parking lot, gets a great spot near the side door, jumps out of her car, and sprints to the meeting room. When she arrives, only one other person is there: Paul, the project manager. "Hey, Paul. Where's everyone else?" Paul points to the speakerphone, then says, "Hi Nellie, glad you could make it. Why don't you…
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