Authors:
Jonathan Grudin
Office Automation or Office Information Systems was a field of HCI research that flourished for a decade and then disappeared. It attracted leading researchers and established valuable new directions, but much of its record is scattered or absent online. This is a brief account of that activity. Hardware Platforms Advances in hardware have produced a new platform about every decade, each about two orders of magnitude smaller (Figure 1). Scientific computing based on vacuum-tube computers gave way to business computing (or "administrative data processing") on mainframes. Then came minicomputers, followed by microprocessor-based personal computers and workstations. Handheld computers…
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