I am certainly a pragmatist, if anything. My educational background is in engineering, product design, and human factors. I do not care for overly academic books or papers; like most practitioners, I usually have a specific job at hand and need a solution. From that practical perspective, Diaper & Stanton's Handbook of Task Analysis for Human-Computer Interaction (which builds upon Diaper's popular, but now out of print, Task Analysis for Human-Computer Interaction) is a mixed bag. It is certainly less applied than Kirwan and Ainsworth's Guide to Task Analysis, the "Bible" of the field. Kirwan & Ainsworth's book is…
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