Jonathan Arnowitz, Elizabeth Dykstra-Erickson
Welcome to the UX Management issue. Dan Rosenberg, senior vice president of user experience at SAP, provides a view of user-experience design in the American enterprise corporation. On the heels of CHI's 25th anniversary, we're pleased to offer a view of how HCI has been institutionalized. Incorporating HCI into the corporation is no longer a brand-new concept, and there are now well-established precedents. From Janice Rohn's remarks on building your UX team, to Jeremy Ashley's thoughts on managing the expectations of your C-level executives, to Anna Wichansky's advice on working with standards, HCI in the U.S. corporate world has…
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