UX management

XIV.3 May + June 2007
Page: 29
Digital Citation

Working with c-level executives


Authors:
Jeremy Ashley

As user experience professionals in management roles, we inevitably need to work with the top executives within our companies. User experience professionals have the skills and tools to contribute a unique and valuable perspective about a company's customers and users, as well as the ability to translate this into meaningful products. This is of high strategic value to a company, and it is essential that all UX professionals know how to effectively communicate with top-level executive management. This is essential for the designated UX leader in a management role. There is no standard way that user experience teams are…




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