Usability and HCD grew to prominence with the expansion of the Web: We've written the standards, developed the testing protocols, and had a hand in designing the leading systems. While the roots of the field are much older, growth has been significant in the past 15 years. We've gone from invisible wonks to key "technology untanglers" . Unfortunately, our field has barely evolved in that time frame. While the computing universe has shifted dramatically, we've clung to the same methods, advice, and processes. Without significant changes, the growth and influence of our field is unlikely to continue. Although the…
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