As the definition of UX becomes more and more holistic, there is an increasing opportunity to merge market and user research activities into an integrated process. However, there is no one-size-fits-all answer for whether this is a good or bad practice; it depends on the individual project context and goals. Merging the two methods helps create a complete story for the product, but doing so requires a good understanding of what the disciplines accomplish on their own, and when one research type is needed over the other throughout the product lifecycle. Insights For user research professionals, it is…
You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.
GET ACCESSJoin ACM SIGCHI
In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.
Subscribe to the ACM Digital Library
Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)
Subscribe to interactions
Get full access to interactions online content and receive the print version of the magazine bimonthly.