Galal Galal-Edeen, Yasmeen Abdrabou, Maha Elgarf, Hala Hassan
The user-centered design and evaluation of technology within an Arab culture such as Egypt presents a unique set of challenges. For example, many designers and users in Egypt are not used to open feedback and dialogue. In addition, finding participants for design evaluation is difficult—particularly for special user groups or for long-term testing. This article draws on the authors' experiences of designing and evaluating systems such as assistive technologies and information systems. It discusses the challenges involved and describes some solutions that were—or could be—usefully applied. It also outlines issues that remain in need of effective solutions. Insights…
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