HCI and the Web

X.6 November + December 2003
Page: 53
Digital Citation

Enterprise information architecture


Authors:
William Hudson

Lou Rosenfeld was recently in London presenting his one-day seminar on enterprise information architecture. I have been doing a lot of work with intranets lately, so I thought it would be useful to attend. No one dealing with Web site development in a large organization would have any trouble identifying with some of the issues Lou raised: Competing demands from many quarters Tension between centralized and distributed Web solutions Information organized by business function, leading to content "silos" User confusion Against this raft of problems, enterprise information architecture offers several sets of strategies: Top-down Bottom-up Enterprise search Not surprisingly,…




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