Authors:
Donald Norman
Over the past five years, I have written approximately three dozen columns. What has been learned? What will come? Obviously, it is time for reflection. My goal has always been to incite thought, debate, and understanding. Those of us in the field of interaction—whether students, researchers or practitioners; whether designers or programmers, synthesizers or analyzers—all share some common beliefs and ideals. One of my jobs is to challenge these established beliefs, for often when they are examined, they rest on an ill-defined platform with no supporting evidence other than the longevity that exempts them from examination. We need a…
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