Art Swanson, Scott Lind
Recently there has been a lot of discussion about the usability of electronic health record (EHR) systems, with many ongoing efforts to standardize usability practices and metrics, and even the user interfaces, of EHR systems. Specifically, the recently proposed NIST Usability Evaluation Protocol (UEP) seeks to standardize summative usability testing for all EHR products and to allow those results to be compared as a measure of the systems' usability. An important note is that the stated goal of the UEP is to reduce patient-safety errors, and that the data will be published as a measure of comparative usability. The…
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