Thrown into the swirling currents of digital product development—either at an agile startup or a corporation "going lean"—designers must work with a variety of commercialized concepts that typify current design practice. Yet these concepts raise doubt, if not outright suspicion, about truly cultivating design depth and forethought in that practice. Validation, metrics, sprints and spikes, filing project tickets—all with an enthusiastic "bias to action" to "move fast and break things." Woo! For new practitioners emerging from a steady diet of HCI theories and behavioral frameworks debated amid college discussion groups, this all may be somewhat jarring. For veterans in…
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