Authors:
Elizabeth Churchill, Philip van Allen, Mike Kuniavsky
AI techniques have been affecting people's experiences with digital services, applications, interactions, and interfaces for a long while now, but without much engagement with or input from interaction designers and HCI researchers. Over the past two years, as part of the AAAI Symposia series (2017–2018) [1], we have organized a gathering of researchers and practitioners from various disciplines to discuss the UX of AI & ML—the user experience of artificial intelligence and machine learning. Our main interest in organizing these events was to discuss the HCI and design-practice implications of the current fascination with and adoption of artificial intelligence…
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